A fictional executive brief
Illustrative scenario only
- Decision
- Whether to expand an AI copilot from a 200-person HR test to the full function.
- Intended outcome
- Improve the speed and quality of routine employee support.
- Provisional finding
- Based on the information described here, hold the scale decision. Usage has been reported; better work quality and service have not yet been established.
- Evidence on hand
- Login and use reports from the test group.
- Known unknowns
- Answer quality, time saved, employee impact, and manager confidence.
- Accountable owner
- Not yet named.
- Next move
- Name an evidence-plan owner and propose a four-week review of answer quality, service time, and employee experience. The period is illustrative and needs the sponsor’s agreement.
- Review date
- Not yet agreed. Set it when the sponsor approves the owner and evidence plan.
- Proposed decision gate
- Continue toward expansion: the owner is named and the sponsor accepts evidence against quality, service, and employee-impact criteria agreed before the review.
- Change the approach: results are mixed or work practices need adjustment; revise the test and review again.
- Stop or pause: material risks remain unresolved, required quality is not met, or no accountable owner can be assigned.
- Executive ask
- Agree the owner, evidence criteria, review date, and decision conditions before considering expansion.